Free Shipping | 10% OFF Sitewide | Code: EN10

SHIPPING POLICY

Shipping & Delivery:

Engwe offers free FedEx Ground shipping on qualified orders.

Shipping Country Shipping time Costs
United States 7-10 days Free shipping
United Kingdom 7-10 days Free shipping
France 7-10 days Free shipping
Germany 7-10 days Free shipping
Italy 7-10 days Free shipping
Austria 7-10 days Free shipping
Belgium 7-10 days Free shipping
Bulgaria 7-10 days Free shipping
Croatia 7-10 days Free shipping
Czech Republic 7-10 days Free shipping
Denmark 7-10 days Free shipping
Estonia 7-10 days Free shipping
Finland 7-10 days Free shipping
Greece 7-10 days Free shipping
Hungary 7-10 days Free shipping
Ireland 7-10 days Free shipping
Latvia 7-10 days Free shipping
Lithuania 7-10 days Free shipping
Luxembourg 7-10 days Free shipping
Malta 7-10 days Free shipping
Netherlands 7-10 days Free shipping
Poland 7-10 days Free shipping
Portugal 7-10 days Free shipping
Romania 7-10 days Free shipping
Slovakia 7-10 days Free shipping
Slovenia 7-10 days Free shipping
Spain 7-10 days Free shipping
Sweden 7-10 days Free shipping
  • Processing time: Generally it takes 2-3 business days for processing after receiving your order. Please allow extra time for tracking information to be updated, as local couriers may experience slight delays.Orders will not be processed on Saturday or Sunday. (Notes for The European region: Recently, due to special circumstances, it takes 7-10 business days for processing after receiving your order.We will resume standard time as soon as possible.)
  • Delivery Times: It's our goal to make sure your order is processed quickly and efficiently.

Track your Order:

  • When your order is dispatched we'll send you an email with your tracking details so you can follow its journey.
  • If for any reason you don't receive this or for more shipping information, please email us at service@engwe-bikes.com and we will update on your order's progress.

For Pre-Order E-bike:

  • Pre-order product is approximately need 2 months(From the day we launch the Pre-order item) to ship.
  • All other we have in stock (not pre-ordered) ship within 1-2 business days.

 

The table above shows the latest estimate for shipping turnaround time. If you have any concerns over the shipping time, please feel free to contact our customer service team:

service@engwe-bikes.com 

Thank you!