SHIPPING POLICY

SHIPPING POLICY

** COVID-19 UPDATE: For safety and health concerns, we only have limited team members on-site to process all the orders. Please allow extra processing time. If you have any concerns...
December 05, 2020 — Lumi Liu
WARRANTY

WARRANTY

Warranty Info Every Engwe eBike is covered under our manufacturer's one-year all-inclusive warranty for the original owner against all manufacturing defects. If you purchased a bike and had it then shipped to...
December 05, 2020 — Lumi Liu
RETURN POLICY

RETURN POLICY

No return after 14 days of receiving. To be eligible for a return:  The item must be unused, free from dirt, dust, or any fragrances, and in the same packaging...
December 05, 2020 — Lumi Liu