Great bike, shipping takes about 2 weeks not 1 like advertising suggest. Also half the order comes UPS and the other bike comes FedEx. Fedex requires a signature and are bad at coming when someone's home basically try to come Monday-friday 9-5 so when everyone is working leave a note saying they'll try tomorrow at the same time.... great no one is home at these times. Ups was great just drop the package at the door. So after bike coming late I had to deal with an additional 2 weeks trying to get the bike from FedEx. A month later and we have both bikes... much easier to have the Lectric bike shipped. But in comparison the two bikes from engwe have edge with bigger tires bigger motor and better hill climb. I live in mountains so this is very important.