1st off, I do a lot of research before buying anything at this cost and fun level. I found this bike to have what I was looking for. Something my wife and I can throw in our SUV and do some exploring. I took a risk even though the brand was not local and if I needed any assistance, I might have problems. We'll, I've owned it for about 2 weeks now and I've been finding excuses to just get on that bike and ride! Made a few mods as others have with these types of bikes. I don't regret 1 bit my decision to purchase these. What made it easier was that it was on sale! Only issue out of the box is fhe shifting. I YouTubed on how to adjust or at least troubleshoot the issue of staying in certain gear. Just simple adjustments a local bike shop or someone experienced can do.
Well made bike. I already enjoy it
I had several issues assembling the bikes. There is no guide on the steering post to know where it needs to be prior to tightening the screw. It was trial and error to set it, unfold the post and hope it is straight. To install the handle bar, the monitor must be removed. However, no Allen wrench was provided of the correct size. The worst part of all, the back rack does not fit without major bending and twisting. Very difficult process that should be easy to fix.
Enjoying the bike, just too much trouble to assemble.
I have been riding mountain bikes for exercise for years. My brother gave me the EP2 pro with the 500w motor. Because I bike for exercise I wasn't sure I would like the bike. I did my first ride with the power off just to see if I could handle the extra weight. I was surprised at how well it rode with the fat tires. After getting used to the peddle assist I wouldn't trade this bike for anything. I'm 69 and this bike will allow me to enjoy bike riding for years to come. This is a great product with all the features you could want.