I had several issues assembling the bikes. There is no guide on the steering post to know where it needs to be prior to tightening the screw. It was trial and error to set it, unfold the post and hope it is straight. To install the handle bar, the monitor must be removed. However, no Allen wrench was provided of the correct size. The worst part of all, the back rack does not fit without major bending and twisting. Very difficult process that should be easy to fix.
Enjoying the bike, just too much trouble to assemble.
I have been riding mountain bikes for exercise for years. My brother gave me the EP2 pro with the 500w motor. Because I bike for exercise I wasn't sure I would like the bike. I did my first ride with the power off just to see if I could handle the extra weight. I was surprised at how well it rode with the fat tires. After getting used to the peddle assist I wouldn't trade this bike for anything. I'm 69 and this bike will allow me to enjoy bike riding for years to come. This is a great product with all the features you could want.
Bought the EP2 for me and the wife. What a Blast. Great so far in sand pavement etc. look forward to more rides with the Wife! PS I’m 6’2” 240lbs. She’s 5’2” 125lbs. Yes she gets a little more battery life so I just take hers if it gets low. Lol!!!
[US] 2x EP-2 Pro | 750W Folding Electric Mountain Bike
No good charge