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No returns after 14 days of receiving. To be eligible for a return, the item must be unused, free from dirt, dust, or any fragrances, and in the sa...

Warranty Info Every ENGWE E-bike is covered under our manufacturer's one-year all-inclusive warranty for the original owner against all manufacturi...

We value every piece of advice from you. And please fill the form below or customer email at service@engwe-bikes.com We will reply within 24 hours.

Shipping Area ENGWE offers free FedEx Ground shipping on qualified orders. Valid on orders shipped in the contiguous United States only. Orders shi...