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13Ah/16Ah Lithium Battery；Not applicable to 12.8 version E-bike
Note: The charger will only be included depending on the option you choose to purchase!Battery 13AhSuitable for: EP-2 Pro 13Ah version / Engine Pro 13Ah versionStandard voltage: 48VBattery capacity: 13AhCharging time: About 5-6hPlease note: Not for the 12.8Ah version E-bike!Battery 16AhSuitable for: EP-2 Pro 13Ah version / Engine Pro 16Ah versionStandard voltage: 48VBattery capacity: 16AhCharging time: About 6-6.5hPlease note: Not for the 12.8Ah version E-bike!16Ah Battery Only For L20Suitable for: L20Standard voltage: 48VBattery capacity: 16AhCharging time: About 6hPlease note: Not for the L20 2.0 E-bike！13Ah Battery Only For M20Suitable for: M20Standard voltage: 48VBattery capacity: 13AhCharging time: About 6h20Ah Battery Only For M20Suitable for: M20Standard voltage: 48VBattery capacity: 20AhCharging time: About 6h
Q1: About shipping*In stock: Once order confirmation has been completed, shipping preparations will beginwithin the following 2 days and your order will be shipped on the third business day.*Pre-order: Please refer to the product page for detailed shipping times on pre-order items.*No stock: Please refer to the product page for detailed shipping times on out-of-stockitems.You can expect to receive your product within 7 to 10 business days when it is shipped from our warehouse in the US.*Please note: Remote areas and islands are excluded from delivery.Please reach out to our customer service team regarding special requirements or urgent deliverydates and we will endeavour to meet your needs.Please check our Shipping Policy for additional information regarding delivery locations and costs.Q2: I need to buy parts, how can I buy them?Please reach out to the seller where you purchased the original item, if they are not able to provide it please reach out to our customer service at: service@engwe-bikes.com
Great service a great effort in getting product delivered
Looking for a battery for 750 watt electric bike
After 3 weeks of use I can say that the battery is good…I rode about 30 miles today and came home still with power…I am surprised how long its power lasts considering it is not the original battery of the bicycle… excellent product I recommend it 😁😄👍
I ordered the 48v 16ah battery for a secondary to double my range. I keep the extra in a rack pack. I easily got 30 miles with this battery, which is equal to my original. I had questions and concerns and the customer service rep was polite, prompt and very helpful. When I need another battery, this is where I will shop.
This battery gives me 30% more range compared to my 48V 9.6AH battery at the same price. I did have issues with Fedex shipping. The packaging had three 2 inch deep tears in it. The battery housing had some scratches but no internal damage to the battery.
