Heavy Duty Mobility Scooter
- Powered Mobility Scooter: Easily maneuver over smooth indoor surfaces and rough outdoor surface with the four-wheel scooter-with comfort and ease. Designed to safely support up to 265 pounds. Equipped with 9-inch solid tires, flat-free, non-marking, its tires were engineered for durability and safety.
- Powerful Motor and Battery: Not only its dual 24V 20Ah batteries having over 12 miles long range capability, but its 24V 250W strong motor offering max forward speed at 5 MPH, all these functions on this powered mobility scooter are ideal for a cozy and free driving, and very easy to be operated.
- Foldable and Adjustable: The chair scooter features height-adjustable swivel seat with fold-down backrest and adjustable padded armrests for comfort. The front joystick is also foldable so that you can save your space when taking it in car trunk or storing this adult electric scooter.
- Safety Design: This scooter has a heavy duty metal front bumper reducing damage from any possible crashes. A pair of anti-tip wheels ensure your safety while you are driving uphill, and you can also release the handlebar to stop the scootor. Switch to turtle speed for enjoying the shine of sunset, or turn to rabbit speed to catch up with dinner for the person being in your life.
SPECS
+SIZES
+SHIPPING
+- We offer FREE SHIPPING to the contiguous states in United States.
-$300USD shipping fee will be added for shipping to Canada
- Processing Time: For "In Stock" products, it typically takes 1-2 business days for our warehouse to prepare for the shipping after the order is placed. The tracking information can take extra time to be updated after the tracking number is created.
- Delivery Time: The final delivery time can be vary depends on your local carrier.
* Note: There are 2 types of the seats, the different seats are sent out randomly. If you have further questions, please feel free to contact us at service@engwe-bikes.com
PACKAGE INCLUDES
+FAQ
+Q1: How long does it takes to receive the placed order?
A: In general, orders typically process within 1-2 business day and delivery time is typically 7-10 days. If your order is in stock and you don’t receive tracking number after 3 business days, please contact our after-sales service team for tracking information.
Customer service email: service@engwe-bikes.com
Q2: Why did my payment fail?
A: It may be that the network is unstable, please try to change the browser or try again after a while, or log in with another email address and try to place the order.
Q3: Can I use installment payment?
A：It is available only in Germany, Austria, Netherlands, Finland at the moment and we will introduce Klarna to other EU country soon. Once other countries have opened Klarna, we will update the website accordingly
Q4: I have not received the order confirmation and tracking number information, how can I get it?
A: Please don’t worry. You just need to contact our customer service staff to provide you with the order number and tracking number.
Customer service email: service@engwe-bikes.com
Q5: What method can I use to pay?
A: We mainly accept the payment via PayPal and credit card.
You can make the payment via Klarna, PayPal,AE, JCB, Discover Diners club, Visa, Master card, Maestro...
Q6: How to charge is the correct charging method?
A: Please check the following link to teach you how to charge properly and use it safely.
https://drive.google.com/file/d/1_Fwx8Zil72U_U1gqBuv5PQX4GEeo1J0Z/view?usp=sharing
Q7: Can I modify the bike by myself, such as brakes, chains, gears, generators?
A: If you are not familiar with the performance of the bicycle, we recommend not to modify it at will. If you must modify it, please contact our customer service staff to verify whether it can be modified.
customer service email: service@engwe-bikes.com
Q8: Is it possible to disable the throttle?
A: EP-2 PRO: While pressing the brake handle, turn the handle to the maximum, then turn on the power switch of the display, and release the brake handle and the throttle handle after 8 seconds.
ENGINE PRO : Simply unplug the handlebar connector.
Q9: I need to buy parts, how can I buy them?
A: We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
service@engwe-bikes.com.
Q10: My bicycle chain is scratching with the wheel, so I can't change gears, and the derailleur looks deformed, what should I do?
A: If the derailleur guard touches the derailleur screw, the derailleur guard needs to be pulled out. In order to maintain a distance of 15mm between the transmission and the protection device.
