M20 Combo
M20 x2
Please noteďź
1. Only sold in offline stores in the United States
2. US warehouse and after-sales maintenance center address: 2280 Valley Blvd, Pomona, CA 91768, US
3. Contact person for offline business in the United States:
Name: Ernie Huang
Phone: 215-992-2020
Email: ernie.huangtexas@gmail.com
Company:Qkey LLC (ENGWE California Branch)
Name: Mike Anzelde
Phone: 909-676-9079
Email: Anzelde2005@gmail.com
Company: Qkey LLC (ENGWE California Branch)
Specs
Material | 6061 Aluminum Alloy |
Motor | 750W Brushless Motor |
Torque | 55 N.m |
Tires | 20 x 4.0 Fat Tires |
13Ah Battery Version | 48V13Ah Lithium-Ion Battery *1 |
26Ah Batteries Version | 48V 13Ah Lithium-Ion Battery *2 |
Max Speed | 28MPH (The actual speed will vary due to rider weight and road conditions) |
Max Mileage | Max range of the two-battery version 44 Miles at throttle-only operation and 150 Miles at PAS mode 1 |
Charging Time | About 5H |
Maximum Climbing degree | 10° |
Brake | 160 mm Front & Rear Disc Machine Brake |
Transmission System | Shimano 7 Gears |
Display | LCD Display |
Bike Weight | 76.72 lbs (34.8 kg) 13Ah Battery Version Gross Weight |
26Ah Battery Version Gross Weight | 104.05 lbs (45.9 kg) |
Maximum Load | 264.5 lbs (120 kg) |
Rider Heights | 5.2~6.2ft(160-190 cm) |
Size
Rider Height | 5.0 (ft) -6.8 (ft) |
Payload Capacity | 120 kg (264lbs) |
Package Dimensions (LWH) | 140*33*87 cm |

A--Height | 114 cm |
B--Total Length | 167 cm |
C--Reach | 37 cm |
D--Standover Height | 76.2 cm |
E--Wheelbase | 115.2 cm |
F--Min Saddle Height | 84 cm |
Please note: The product you receive is based on the option you selected to order.
What's in the Box?
M20 E-bike | *1 |
13Ah Battery Version | 48V13Ah Lithium-Ion1 |
26Ah Battery Version | 48V13Ah Lithium-Ion*2 |
Battery Charge | *1 |
Assembly Tools | *1 |
Pedals | *2 |
Handle Bars Shipped Installed On Bike | *1 |
User Manual | *1 |
Please note: The product you receive is based on the option you selected to order.
FAQ
Q1: Shipping information:
In stock: Once order confirmation has been completed, shipping preparations will begin
within the following 2 days and your order will be shipped on the third business day.
Pre-order: Please refer to the product page for detailed shipping times on pre-order items.
No stock: Please refer to the product page for detailed shipping times on out-of-stock items. You can expect to receive your product within 7 to 10 business days when it is shipped from our warehouse in the US.
Please note: Remote areas and islands are excluded from delivery.
Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs.
Please check our Shipping Policy for additional information regarding delivery locations and costs.
Q2: How to assemble M20 e-bike:
Please click here to view the instructional bike assembly video for the M20.
Q3: How to install the second battery in the M20:
Please click here to view the instructional video for installing the second battery in the M20.
Q4: M20 User Manual:
Please click here to view the M20 User Manual.
Q5: How dual batteries work:
1. When a second battery is installed, a button next to the battery can be pressed to switch it on.
2. When both batteries are turned on, the bike will automatically use them collectively.
Please note: The higher voltage and power of the two batteries will be used first, the power of both batteries will be used at the same time when the voltage and power of the two batteries are at the same level.
For example: one battery voltage and power at 50, other at 40. The voltage and power of the battery with 50 will be used first, when used to 40, both batteries will be used together until the power is run out.
Q6: What to do when the throttle doesnât pop back on the M20 e-bike:
1. Loosen the screw that fastens the throttle handle.
2. Pull out the throttle handle slightly, being sure to leave some distance between the-accelerator handle and the brake shifter kit.
3. Turn the throttle a few times until the throttle handle rebounds.
4. Fasten the screw previously removed from the throttle handle.
Q7: Where is the second battery mount:
The second battery comes packaged with its own battery mount. The second battery and the e-bike are sold separately.
Q8: My M20 wonât turn on or is losing power while riding:
Please click here to view an instructional video on solving these issues.
Q9: How to deal with incorrect power display on the M20 instrument
Please click here to view the video
Q10: Unboxing and general bike setup:
Unboxing the M20
How to restore the M20 to factory default
M20 Throttle activation
M20 Throttle deactivation
How to adjust the speed limit
Dual battery installation guide






Enjoy Every Mile In Comfort
The ENGWE M20 offers 2x more powerful shock absorbance than an average e-bike thanks to the dual shock absorbance
system made up of a front hydraulic shock and a rear air shock absorber.

Effortless Riding On All Terrain
The M20 offers safety, control, and confidence for riders of any experience level and in any condition.
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Keeping You Safe & Lighting The Path Ahead
The High-Brightness front LED ensures that the road ahead is well-lit with its impressively long range.
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Triple-Layer Fat Tires for All Terrain
Equipped with 20 x 4.0-inch fat tires featuring a three-layer constructionâimported rubber, carbon nano braiding, and a butyl rubber inner tubeâthe M20 ensures a smooth and stable ride on any surface
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Reliable Dual Disc Brakes
The advanced dual-disc brake system with fast heat dissipation provides safe, smooth braking for every situation
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Precision with SHIMANO 7-Speed Gears
A SHIMANO derailleur and premium drivetrain components deliver reliable and precise gear shifting for optimal performance across varied terrains
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Lightweight Yet Durable Frame
Crafted from lightweight aluminum alloy, the M20âs frame is 40% lighter than high-carbon steel alternatives, enhancing ease of riding and portability
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Seamless Display for Real-Time Data
The bright LCD display provides instant access to speed, battery level, mileage, and more, ensuring you stay focused on the ride. The screen is designed for excellent visibility, even in direct sunlight


I love my M20! I got about 2500 miles on it. I travel all around Sac County for work, no issue. Turns lots of heads, too, it's a great conversation starter.
We ordered and got our 2 M20 and received them quickly via FEDEX. The boxes arrived no damaged but the ebikes were very well packed and protected so that they arrived without any damage at all. I am 65 (200lbs+) and I was able to assemble each one relatively easily and quickly. If you can get someone to help sliding the front tire onto the frame that would be my suggestion but I was able to do it by myself. The quality of these ebikes (ours are black) was surprising â very very nice, better than the pictures. The mechanical brakes work fantastic â saved my âbaconâ this weekend when a car ran through the crosswalk almost hitting me but the 4inch tires and mechanical brakes stopped me in time.Their customer support is wonderful â Thank you! The ebikes arrive with 5 speed PAS. The lowest PAS1 is about 10mph which is faster than we wanted to start with so he showed us how to easily change to 9 speed PAS that starts PAS1 at about 5mph which is perfect. We ride in relatively flat central Florida and these ebikes have been great on the trails (up to 24mph is as fast as I wanted to try) and we have explored off road around some ponds to see animals, birds, and alligators â places we would not have seen without these ebikes!