Bought my first ebike, the Engine Pro (Battery Combo), direct from this website in March of 2022. I have since logged over 500 miles since and I love this bike! People are always asking about it when I ride around the Twin Cities in Minnesota. I waited this long to add my review because I wanted to give my honest opinion based on experience. It has been a satisfying experience and I do not hesitate to recommend Engwe to anyone. Not only is the Engine Pro well built as advertised, with features not had on most other, more expensive, ebike options. It's fast with a top speed of 30 mph. It gets right around 50 miles per charge if you put in some modest pedal work and keep the pedal assist on 3 or less most of the ride. Engwe has also proven it's customer service exceptional!
Shortly after I received my Engine Pro, I somehow managed to lose one set of keys with that battery still installed in the bike. I called local locksmiths and bike shops and not a single one would even take a look at my problem all offering dumb excuses but basically they were saying since it's not our bike we won't service it. The locksmiths all stated they were not familiar with E-bikes and refused to help. So I contacted Engwe at their service email. It took a couple days of emailing back and forth, but in the end Engwe sent me a replacement battery top, where the ignition tumbler is located, with a new set of keys. They told me how to get the battery out of the bike and how to replace the battery top. AND they didn't even charge me for shipping of the part. A pleasant surprise as I was not expecting such a level of service from an ebike company on the other side of the planet. WELL DONE @Engwe!!!
While I am very pleased with the Engine Pro, it looks badass, performs very well, mine has the I-ERS regen system and has a range very close to what is advertised. Folded up it fits in my Ford Focus hatchback too. I do however, have a couple of gripes about the bike itself. Not anything that would turn me away from the Engine Pro, more recommendations for product improvement to Engwe.
1. Wider handle bars would help a ton. The long stem with narrow, relatively flat bars, makes the bike kinda twitchy at speed. One handed riding is challenging and forget about no hands. The 4" fat tires at recommended inflation pressures, while cushy and super grippy, don't track the straightest on their own and I am currently searching for some BMX handle bars to replace the narrow stock setup.
2. Engwe isn't too keen on us modding their ebikes and as such aren't very willing to share more technical informations like the controllers and motors they use, info that would be very helpful in upgrading such parts, something a tinkerer like myself enjoys greatly. Again, not a deal breaker but its a thing.
Overall I can happily say I am a very satisfied first time ebike owner and Engwe customer and a fan of this company and the Engine Pro. I have researched and test ridden numerous ebikes very thoroughly, to make my own purchase and for general knowledge too and the Engwe Engine Pro is the best value that can be had for the money in the 20", folding ebike market today. Thanks Engwe!!!
have 2000 miles on it. Just replaced my rear brake, easy!. Had to put lock washers on stand as they kept coming louse. Replaced rear tire, where all the weight is. front tire like 80%. Must check and retighten mid suspense every 100 miles or so. Adjusted speed to 0-3 and set third to 75% and that saved battery and limited speed to 18-20 which is perfect for paths. ride twice a week and battery gets me 37 miles each time on a charge. Again, all normal or minor, GREAT BIKE!
I got this bike in October of this year (2022) and I was very impressed. I use it for my commute to and from work (40 miles total) with the pedal assist mode on at all times (varying gear usage). When I get home, about half the battery is still charged. If you're looking for a bike that will stay charged for longer distances, this is the one!
The ebike has excellent power for riding on mountain and dirt roads and is very fast on the streets. I had a small issue with the bike, I easily got in contact with customer service who were very knowledgeable and helpful and walked me through the issue and they stand behind there product.