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Please Click On The Link To Read The Lithium-ion Battery Safety Tips！
EP-2 Pro + 1 EXTRA BATTERY
Rider Height:5.4 (ft) -6.2 (ft)Payload Capacity: 330lbs (150 kg)Package Dimensions (LWH):56.6 inches* 12.5 inches* 25.9 inches (144*32*66 cm)
Q1: Please read the lithium-ion battery safety tips before purchasing.
Please click here to view.
Q2: Shipping information:In Stock: Once the order confirmation has been completed, shipping preparations will begin within the following 2 days, and your order will be shipped on the third business day.Pre Sale: Please refer to the product page for detailed shipping times on pre-order items.No Stock: Please refer to the product page for detailed shipping times on out-of-stock items.You can expect to receive your product within 7 to 10 business days when it is shipped from our warehouse in the US.*Please note: Remote areas and islands are excluded from delivery and due to New York State law, this product is not sold in New York State. We apologize for any inconvenience this may cause you.Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs.Please check our Shipping Policy for additional information regarding delivery locations and costs.
Q3: How to assemble EP-2 Pro e-bike:Please click here to view the instructional bike assembly video for the EP-2 Pro.
Q4: How to activate the throttle of the EP-2 Pro e-bike:Please click here to view the instructional video for throttle activation.
Q5: How to disable the throttle on the EP-2 Pro e-bike:Please click here to view the instructional video for throttle deactivation.
Q6: How to change between KM and Miles in the EP-2 Pro e-bike display:Please click here to view the instructional video on switching between units of measurement.
Q7: How to restore to factory default:Please click here to view the instructional video on resetting your e-bike.
Q8: How to set the speed limit of the EP-2 Pro e-Bike to 25 km/h:Please click here to view the instructional video on setting your e-bike speed limit.
Q9: Why does my e-bike vibrate and make a strange noise when accelerating?Most commonly, this is caused by the e-bike’s powerful motor and flywheel rotation. If youbelieve there is a problem with your e-bike, please take a video of your bike and reach out to our customer service team at service@engwe-bikes.com.
Q10: Can I modify the bike by myself, such as brakes, chains, gears, and generators?We highly recommend that you make no modifications if you are not familiar with theperformance of the e-bike itself. If modification is absolutely necessary, please contact our customer service staff to verify whether your bike can be modified.Customer Service Email: service@engwe-bikes.com
Q11: My EP-2 Pro won’t turn on or is losing power while riding:Please click here to view an instructional video on solving these issues.
This is my 1st ebike and so far everything has been great. Ride daily with no issues. I'm 5'7" and it can be tough to adjust seat to comfortable pedaling position and still get on and off easily, so something to think about for shorter riders.
Seeing how I haven't ridden a bike in years and the fact that I'm an "older fella" I started looking into e-bikes. I saw various reviews of this bike on YouTube and was impressed with what the various people reviewing them had to say. So I took the plunge and purchased it and I'm glad I did. It's an easy bike to put together. I love the fact that it has pedal assist. That makes it much easier to get back into biking since I haven't rode a bike since my younger years. I like the fact that it costs $1,200 since i didn't want to spend too much just in case I decided that it wasn't for me. Well, I love this bike! Easy to ride and you can adjust various setting to make the biking experience better. This bike also comes with some tools to help put the bike together. I also purchased a good head light just for that extra safety factor. Comes with a battery charger that you can use for charging the battery while in the bike or you can take it out and charge it that way. All in all, I like everything about this bike. The motor has more than enough power to aid in getting up hills and you can also use the twist throttle if you want to take a break from pedaling. The brakes work well with all the stopping power you need and the fat tires help in providing a cushy ride along with the front suspension. I had this bike going 26.4 MPH which is plenty fast for me. Overall, this is a great e-bike if you don't want to spend a lot of money. Also, I like the fact that you can fold it up and put in your car or SUV in my case. In a nut shell, this was money very well spent!
I got this for my family to share and it is incredible. I haven't ridden a bike for awhile and it is stable. My kids are loving it!!!
I love this bike I commute with it everyday to work and it hasn’t let me down yet battery life is good and the speed is good if you unlock it
I love this bike I commute with it everyday to work and it hasn't let me down yet battery life is good and the speed is good if you unlock it
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