ENGWE X24

Am pleased with customer service reply’s. My 24 inch bike is on order and I had several questions which were answered via email within a day. Customer service and warranty was my biggest concern and am happy with my decision to go with Engle. Have not seen my bike yet, but so far very happy

Literally one of the coolest bikes I've ever ridden customer service is second to none along with the bike the x24 is one Wild Ride my bought it 3 months ago and I put about 600 miles on it in Arizona desert and with my neuropathy in my legs and feet it allows me to go where I wasn't able to before which is more of a blessing than anything I'm able to exercise more which is better for my diabetes and also all the other health elements way better than joining a gym and definitely worth the money appreciate everybody over there at ENGWE 🤘😎🤙👏👏👏 PS if you're looking for attention you'll get it 😂 the amount of compliments that I've gotten on this bike is pretty out of control I have people stop me on the streets in their cars and ask me about it it's also been confused for a motorcycle multiple times the x24 is one of the best bikes out there! P.p.s. if you live in the Arizona desert put green slime in the tubes or a anti-puncture liner of some kind because Arizona is unforgiving and every plant has spikes😂 the bike came fast and in great condition was easy to put together all around a great bike and Company to deal with keep up the good work ENGWE!

The X24's thick frame and multi-part suspension quickly gave me confidence in its stability. More than once I hit loose sand and broken pavement at unexpected speeds without the bike's fat tires spinning or coming loose. I also had an unscheduled brake test when a deer darted across a private road in front of me. I was only going 10 or 12 mph, but the powerful hydraulic disc brakes still stopped all 90 pounds of the bike quickly and easily.

Great seller. The bike arrived earlier than expected in a perfect state.

I agree with the 5 star reviews but here are a few things I dislike.
1-it is a folding bike but very difficult to do and the handlebars and the pedals are not foldable. It can be very hard to get it in the back of the vehicle.
2-instructions on how to use the bike settings are minimal. I does not tell you how to turn off the throttle or that there is no Cruze control ability although it can be switched on in settings. Lastly the manual shows the parts list and includes an air pump. I had to call only to find out that it in fact does not come with one.
3-the center post that holds the battery is low and will catch on rocks and roots.
4-the center battery rattles when going over bumps.

Again, I love the e-bike but wish they would do a better job of instructions and design.