Engine Pro Combo
Engine PRO x2
Rider Height: 5.4 (ft) -6.2 (ft)
Payload Capacity: 330 lbs (150 kg)
Package Dimensions (LWH): 4.7ft *1.0ft *2.4ft (144*32*72CM)
Folded Size: 40.9 inches* 21.6 inches* 33.0 inches (104*55*84 cm)
Q1: About shipping
*In stock: Once order confirmation has been completed, shipping preparations will begin
within the following 2 days and your order will be shipped on the third business day.
*Pre-order: Please refer to the product page for detailed shipping times on pre-order items.
*No stock: Please refer to the product page for detailed shipping times on out-of-stock items.You can expect to receive your product within 7 to 10 business days when shipped from our
warehouse in Poland.
*Please note: Remote areas and islands are excluded from delivery. Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs. Please check our Shipping Policy for additional information regarding delivery locations and costs.
Q2: Engine Pro User Manual
Please click here to view Engine Pro User Manual.
Q3: How to install the Engine Pro e-bike?
Please click here to view the installation steps for Engine Pro.
Q4: How to disable the throttle on the Engine Pro e-bike?
Please click here to view the instruction video.
Q5: How to activate the throttle of the Engine Pro e-bike?
Please click here to view the instruction video.
Q6: How to change 'KM' to 'Miles' (or 'Miles' to 'KM') on the display of the Engine Pro
e-bike?
Please click here to view the instruction video.
Q7: How to restore factory settings?
Please click here to view the instruction video.
Q8: How do I set the speed limit of my Engine Pro e-Bike to 25 km/h?
Please click here to view the instruction video.
Q9: How do I increase the speed limit of my Engine Pro e-bike to 48 km/h?
Please click here to view the instruction video.
Q10: Why does the engine make a strange noise when accelerating, which is a little
like a vibration?
In general, because our e-bike is powerful, if the flywheel rotates noisily, it does not affect normal use. Please do not worry. If you are really worried, please take a video and contact our customer service team: service@engwe-bikes.com
Q11: Engine Pro Headset - How to properly adjust it and also how to install it on a brand new bike?
Please click here to view the instruction video.
Q12: Can I modify the bike by myself, such as brakes, chains, gears, generators?
If you are not familiar with the performance of these bicycles, we recommend that you do not modify it at will. If you must modify it, please contact our customer service staff to verify
whether it can be modified.
Customer Service Email: service@engwe-bikes.com
Q13: My bicycle chain is scratching the wheel, so I can't change gears, and the derailleur looks deformed. What should I do?
If the derailleur guard touches the derailleur screw, the derailleur guard needs to be pulled out. In order to maintain a distance of 15mm between the transmission and the protection device.
Q14: Engine Pro Can't turn on or lose power while riding:
Please click here to view the instruction video.
It was a great bike while it lasted and I highly recommend it. For the price we really need something reliable out of the box as this is our transportation to work.
So far it's a fast (hit 30 MPH), comfortable, and good looking bike with a battery that seems to last a long time. Customer service is incredible and I highly recommend this bike for daily travel.
Me and my wife are 58 &72 years young, these two ebikes came after purchasing 1 other ebikes. By far the best. Easy hill climbers, soft seats, no bumpy rides. If there were 10 stars, id give it to these ebikes. Engwe, by far the safest, fastest, and most confortable ebike out there.
I have been debating on getting an Ebike for over a year. I knew I would want 2 so I could go on rides with another family member. The cost of Ebikes get very expensive, very quickly. To be honest it took a bit of a learning curve trying to figure out what the different specs really meant. So after a lot of research and reading countless reviews, I chose Engwe. Mostly because I felt comfortable with the specs, but more importantly, because of the positive comments about customer service. Many of the more reasonably priced ebikes were great until something needed replacement or broke. That’s when many of the other products fell short. People couldn’t get in touch with the company and/or replacement parts weren’t available. So I decided to go with Engwe and ordered 2. Delivery was within the promised time frame and assembly was easy. One of the bikes came with a broken part, I believe due to the way the package was handled in shipping. The packaging was over the top incredible. I reached out to the seller and within 4 hours I got a response, spoke to one of their awesome customer service and the part was shipped. The cs was helpful, polite and willing to answer any and all questions I had. I have only had them for a short time but they are so Much fun, sturdy and backed by the seller. I really can’t say enough about how well the product seems to be made or the great customer service! Can’t wait to put many fun miles on them. Please be aware and make sure the seller is “engwe-bikes.com"
Loved this bike so much we purchased a 2nd one. Shipped from Southern California so was delivered to us in Utah in 2 business days. Really impressed with the packaging and how they've made it so easy to setup. Took me 30 mins to setup first bike and 2nd one I was riding in 15 mins. I think their marketing claims for range is accurate. However, I'm happy to report that if you actually ride like a bike putting effort into your pedaling, you can go way faster than the stated 28mph max. The other day I was traveling at 32mph up a slight incline. My wife loves this bike too. She's riding it all over town and getting some good exercise too.
I love riding this bike. I am 220 pounds and this thing has guts. Goes 25 mph very easily. I would recommend this bike to any big person. High Quality Bike.