ENGWE M20

1000W(Peak) 47 Miles+47 Miles Dual Suspension Long Range E-bike

$999.99 $1,199.99
Color
Style
Great Upgrade
In Cart
Upgrade Batt...
$379.99 $459.99
In Cart
Spiral Cable...
$19.99
In Cart
G-Package
$149.99 $165.99
In Cart
N-Package
$145.99 $165.97
In Cart
M20 Rear Rack
$99.99
In Cart
3 in 1 Rear ...
$309.98 $329.98
In Cart
Battery Charger
$69.99 $79.99

Specs
Material:
6061 Aluminum Alloy
Motor:
750W Brushless Motor
Torque:
55 N.m
Tires:
20 x 4.0 Fat Tires
13Ah Battery Version:
48V13Ah Lithium-Ion Battery *1
26Ah Batteries Version:
48V 13Ah Lithium-Ion Battery *2
Max Speed:
28MPH (The actual speed will vary due to rider weight and road conditions)
Max Mileage:
34.17 Miles at Electric Mode 1 and 47 Miles at PAS mode 1
Charging Time:
About 5H
Maximum Climbing degree:
10°
Brake:
160mm Front & Rear Disc Machine Brake
Transmission System:
Shimano 7 Gears
Display:
LCD Display
Bike Weight:
76.72lbs (34.8KG)
13Ah Battery Version Gross Weight:
94.13lbs (42.7KG)
26Ah Battery Version Gross Weight:
104.05lbs (45.9KG)
Maximum Load:
264.5 lbs (120 kg)
Rider Heights:
5.2~6.2ft(160-190cm)
Size

Package Size: (L* W* H): 56.2 *11.8*27.5 (inchse) or 143*30*70 (cm)
Unfolding Size (L*W*H): 40.9*21.6*33.0 inches or 104*55*84 cm

A -- Height
44.8 inches (114 cm)
B -- Total Length
65.7 inches (167cm)
C -- Reach
14.5 inches (37 cm)
D -- Standover Height
30 inches (76.2 cm)
E -- Wheelbase
45.3 inches (115.2cm)
F -- Min Saddle Height
33.0 inches (84 cm)
What's in the box?
M20 E-bike
*1
13Ah Battery Version:
48V13Ah Lithium-Ion*1
26Ah Battery Version:
48V13Ah Lithium-Ion*2
Battery Charger
*1
Assembly Tools
*1
Pedals
*2
Handle Bars Shipped Installed On Bike
*1
User Manual
*1
FAQ

Q1: Why do I need 3D verification to place an order?

A: In order to protect the rights and interests of buyers, high-amount payments require 3D verification before successfully purchasing the product. If your 3D authentication fails and you are unable to pay, please contact the card issuer to verify and solve the problem for you.

Q2: What are your shipping details?

A: - We offer FREE SHIPPING to the contiguous states in the United States.

- $400 USD shipping fee will be added for shipping to Canada. This shipping cost doesn't include Canada Cosume Tax and Tariff. The cost of Tax and Tariff may vary from case to case, we will contact you after you place your order regarding payment of tariff and excise duty. Please pay attention to your email after placing the order.

- Please kindly note the single battery cannot be shipped to Canada currently.

- Processing Time: For "In Stock" products, it typically takes 1-2 business days for our warehouse to prepare for the shipping after the order is placed. The tracking information can take extra time to be updated after the tracking number is created.

- Delivery Time: Typically takes 3-7 business days for the delivery. The final delivery time can vary depending on your local carrier.

If you have further questions, please feel free to contact us at service@engwe-bikes.com

Q3:Why did my payment fail?

A: To prevent fraudulent payment activities, we set up a relatively strict payment inspection system.
If your payment failed to go through, please try the following steps:
1) Try putting in your payment info 3-5 times, this will help you pass the inspecting system
2) Change the email address you use to place the order. If you still have questions, please feel free to contact us at service@engwe-bikes.com

Q4: I have not received the order confirmation and tracking number information, how can I get it?

A: Please don’t worry. You just need to contact our customer service staff to provide you with the order number and tracking number.

Customer service email: service@engwe-bikes.com

Q5: What method can I use to pay?

A: We mainly accept the payment via PayPal and credit card.

You can make the payment via Klarna, PayPal,AE, JCB, Discover Diners club, Visa, Master card, Maestro...

Q6: How to charge is the correct charging method?

A: Please check here to learn how to charge properly and use it safely.

Q7: Can I modify the bike by myself, such as brakes, chains, gears, generators?

A: If you are not familiar with the performance of the bicycle, we recommend not to modify it at will. If you must modify it, please contact our customer service staff to verify whether it can be modified.

customer service email: service@engwe-bikes.com

Q8: How dual batteries work?

A1: When you have a second battery installed, there is a button next to it to choose whether to switch on the second battery or not

A2: When you switch on both batteries at the same time, the bike will use the power of the two batteries.

Please note: The higher voltage and power of the two batteries will be used first, the power of both batteries will be used at the same time when the voltage and power of the two batteries at the same level.

-For example: one battery voltage and power at 50, other at 40. The voltage and power of 50 battery will be used first, when used to 40, both batteries will be used together until the power is run out.

Q9: I need to buy parts, how can I buy them?

A: We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact

service@engwe-bikes.com.

Q10: My bicycle chain is scratching with the wheel, so I can't change gears, and the derailleur looks deformed, what should I do?

A: If the derailleur guard touches the derailleur screw, the derailleur guard needs to be pulled out. In order to maintain a distance of 15mm between the transmission and the protection device.

Q10: Are there any unboxing or common setup videos?A: Here are videos of Common Setup Questions for your reference(Please click the words to watch the video):
Uboxing of M20Reset to factory of M20

Activate the throttle of M20

Deactivate throttle of M20

Speed limit & release speed limit of M20

Dual battery installation sequence of M20

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Professional Opinions
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Engwe M20 review: Dual battery, dual suspension e-Moped!
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ENGWE M20 Dual Battery Ebike Review
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Engwe M20 E-Bike Unboxing and Assembly

In Real Life

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Accelerate with ease and speed no matter the incline with a powerful 750W motor (1000W peak power)

Enjoy Every Mile In Comfort

The ENGWE M20 offers 2x more powerful shock absorbance than an average e-bike thanks to the dual shock absorbance

system made up of a front hydraulic shock and a rear air shock absorber

Effortless Riding On All Terrain

The M20 offers safety, control, and confidence for riders of any experience level and in any condition

Leading Design For Adventurers

ENGWE's M20 takes inspiration from nature with its streamlined design and speed-boost technology

Customer Reviews

Based on 19 reviews
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A
Ahad (Uusimaa, Finland)

I bought this bike 2 weeks ago like 31st October 2023. That time bike price is including offer 1420 € . But right now 10.11.2023 price is 1200 €. After that I claim to company they will provide one more charger and inner tube. It’s really good bike and smoothly I can drive. Well charging capacity.

C
Chris (New Jersey, United States)
Most comfortable moped style ebike.

Yes I purchased this bike a few weeks ago,the shipping was fast. I purchased it 2a.m eastern time. It was shipped a like 6 hrs later and was easy to assemble. The charger and pedals where missing but after contacting the company. They sent it in the mail. I love this bike it's really smooth, comfortable and stylish. The dual headlights are really bright at night and gives the bike a great look. As is the tail break light. I went from a 350watt ebike to this. So I'm loving the bike. The dual suspension gives a much more comfortable ride. The seat is fairly comfortable and makes long rides very tolerable. The motor is very powerful and I hear a lot of people say they don't peddle on these kind of ebikes. Well I'm 5.6 and the peddle assist is very smooth and comfortable and easy to ride. I like the full throttle compared to other bikes half throttle. I also purchased a rear rack which gives it even more of a classic cafe racer Look. Look all in all this bike is just different. As there first moped style ebike I would say they did a great job. I upgraded the 160 rotors to 180s and will put hydraulic brakes next. The range is more then what I expected. I've put 50 miles on 1 charge (dual batteries version) and still went home with more then half my batterie life. Thank you Engwe for sending the items out, the fast shipping and a comfortable and great looking ebike with long range and powerful motor.

d
drperez7@gmail.com (California, United States)
Great bike

This is my fourth ebike I have purchase since 2020 and I’m not even going to lie when I tell you this one by far is my favorite. It’s a beautiful bike and competes pretty good with other brands like Super 73 accept for this bike is half the price as Super 73 and it sure goes the distance.

M
Mackenzie (Oregon, United States)
Great bike

This is a sturdy and good-looking bike with a fantastic range and strong motor! It arrived in good packaging with easy to follow assembly instructions. Would recommend getting a kryptonite lock and an AirTag since e-bike theft is on the rise

M
M.R. (Colorado, United States)
Worth it!

M20 Dual Battery

Shipping was great! Packaged well.
Installation was a okay as well, took 30mins. One of their bolts stripped. Had to get a new one. Should give extra just Incase that happens.

This thing is awesome! Love the retro style. Love that it’s a dual battery. I haven’t pushed its limit to 45miles/battery, 90+ for both batteries..but I wouldn’t be surprised if it actually did those numbers. I also haven’t reached 28mph yet, but again, I don’t feel the need to. This is my summer daily commuter to work. And I don’t live far. Saves me money on gas.

I will though, next year buy a hitch for my car and should be able to take it more into the mountains(Denver). It definitely cannot fit in my hatchback, trailer hitch needed.

I suggest putting an alarm on it(Amazon) and an AirTag, so it’s a better peace of mind for you. And also a chain for the moments you leave it while you’re inside somewhere. There are other theft devices out there, just look around.

I also added more bike lights for the night time(Amazon). And read red taillights, for safety.

All in all - 10/10 for the look and amazing price.

ENGWE M20 Unboxing